What our Customers say...


Very courteous, polite and helpful office staff. Very professional, yet friendly. They did a fantastic job.

So grateful. Everyone at SERVPRO was wonderful. The job was done well and quickly.

Nice, clean, professional and courteous. Thank you for your assistance during this overwhelming time in our lives. Greatly appreciated.

Had a major sewer back up caused by a big storm and SERVPRO got to me pretty quick and took care of everything. Great job!

This was the 2nd time we've used SERVPRO after a storm! Thank you, thank you thank you again for the great work!

Thank you very much for your help with the mold on the wall! You were very nice to work with.

Great. Crew did a very nice job and very professional.  Well done. Thanks.

Great! Prompt! Great Job! Kirk-Fabulous! Timely! Polite! Fair! Professional!

Very nice and knew what they were doing. You were great!!

I had major water damage in my home that occurred while I was away. My insurance company called SERVPRO and they were out the next day evaluating the situation. Everyone was professional and courteous throughout the process. I truly feel they were looking out for me and my things with the same care and concern as if it were their own things.   They made sure the cleanup was done to the highest standards

Very impressed, timely service and did what you said you would do.  The "It Will Be Okay" words on your folder were very encouraging.

Excellent service. Staff explains well.  Very articulate. 

Excellent!  They cam within 1-2 hours!!  They came bright and early on a Monday morning and they were done by 3pm.  Another estimate we got said it would take a week and it would cost over $1000.  We are extremely please and grateful for SERVPRO!

The SERVPRO team did an excellent job mitigating the water leakage due to a frozen pipe at my house.  The team, led by Mike V., was very knowledgeable, courteous and professional.  Thank you.

Everyone was very friendly and polite.  Explained every step along the way.  A++

They did an amazing job!  I am so impressed! Thanks!

Fantastic!  They did an awesome job, it was a nasty clean up job.  Very impressed with the results!  Thanks Shelby, Majesta and Dave.

Amazed like always.  David is awesome.  Very polite and very courteous.  I feel that he treats my house like he would his own.  Very thorough and just a nice genuine man.

I was impressed with how quickly you arrived to start drying my basement and start the repair process.  Thank you for a job well done.

Fantastic!  Mike was the best! 

Very professional & courteous.  We have had SERVPRO at 3 different locations in the past and are very satisfied with the results.  We will recommend you to others.

Very Impressed!!!  Such a polite young man!  AWESOME!  Very pleased with punctuality, speedy, polite, knowledgeable! 

Good Job!  Prompt service.

Beyond expectations!  The job was completed timely and looked wonderful upon completion.  Thank you Doug and team.  You are awesome!

I just want to take this opportunity to give you all a deep heart felt THANK YOU!!! ...On Monday, May 9th, our church building suffered immense damage directly from a hail storm.  Some of those stones slammed all the way through our 2 yr old roof and allowed hundreds of gallons of water to flow into our auditorium and some class rooms.  ...Within 40 minutes, Kirk and crew were there equipped with smiles, a truck load of equipment and assurances that it would all be okay.  ...By Saturday, the new roof was on and completed.  By Sunday, we were able to worship in our building.  Almost as if nothing had happened. ...Again, I just want to express my deep, heartfelt gratitude for your great service.  I have frequently used SERVPRO here in Lincoln.  Just know, that without a doubt your services will always be my first "go to".  ...My prayer for you is for safe keeping and prosperity.  God Bless you all.

As always, David was a delight to have in my home.  David and partner did an excellent job.

Thank you so much for being patient with us.  ...Your staff was so amazing. We're very grateful for everything they did to get our basement cleared up and so quickly.  They were definitely a bright light in this disaster!  ...8 weeks later, our basement is exactly the same as it was after clean up and taking the drywall out. Have a great day and tell everyone that was at our house we're so thankful for everything they did!

I was very happy with the service from start to finish.  I was informed of everything during the process.  Very friendly & reliable staff.  Even offered advise moving forward.  I would highly recommend the franchise to anyone.

Extremely professional! Mike was great!  Kept me informed of the process and what steps were being taken to get the situation handled.

Honest appraisal and exceeded expectations.  Very happy with results.  Very pleased!  Friendly and professional.

Great!  Have had great satisfaction with all jobs completed.

They were very prompt and courteous.  The job was well done.  I am very happy with the outcome!

Very professional and fast!

Professional, empathetic, fast, friendly.  Mike and Kirk were very professional. They kept me up to date during each stage of the process.

I was impressed by the well organized operation and the number of resources you had available. Having your crew onsite after our fire was a real encouragement. It was good just to see activity, progress and lights inside the building! Thank you!

Very neat, courteous, knowledgeable and professional. We had to have them come 2 times before and staff are always polite, explains clearly and prompt. Will recommend to friends and family.

All SERVPRO employees were very good to work with. Kudos to Mike.

Prompt, polite and professional. Thank you for helping to take care of the water issue in my mom's basement following the 5-9-16 rains, hail and tornados that hit the Lincoln area.

Top notch service and employees I have dealt with. Your carpet man David and office staff Jennifer they're both exceptional. It always feels like small town service, I'm treated as if I am one of the team!

Very professional, prompt. Exceeded our expectations!

Expectations exceeded! Amazing. I could not imagine better service anywhere or anytime! Thank you so very much!

They are amazing!! Quick to help and quick to get it done. Thank you very much.

Professional, knowledgeable and helpful. Appreciate the quick response.

Very professional, extra courteous, and very attentive to be careful of my possessions.

Good job. We are always happy with your work.

Super happy; fantastic! As always, carpets look new and beautiful. David is always so kind and always does a wonderful job.

Absolutely amazing. I couldn't be any more pleased. I cannot express to you all the gratitude I have for your people. Connie was marvelous! She was so helpful & answered my multitude of questions. I cannot say anything bad. I will definitely recommend your people to everyone I know! Thank you for a job well done.

First time using SERVPRO, was very happy with results. Will use again, estimator explained process to us before cleaning.

Very nice to work with! Would recommend!

They did an excellent job, above expectations!

Very Professional, worked diligently and were thorough. Did a good(excellent) job. Very satisfactory. Third time SERVPRO has cleaned our carpets.

Great! I'm thrilled with now understanding the process of the cleaning! I learned something new about how gentle & healthy it is. Your staff was very professional, courteous & prompt.

Very Impressed. Prompt, Polite, Informed. Couldn't have had a better experience.

Once again, professional & outstanding!!! Great service!!!

Very Impressed! Quality work and excellent customer service. David was very courteous and respectful.

Excellent customer service; friendly and courteous. Your service was excellent and the staff was helpful and friendly.

Extremely impressed! They called first and went above and beyond. SERVPRO was prompt, professional and efficient! Thank you so much.

I am very impress with David, Brian and their equipment. Thanks for your style and efficiency. Excellent job.

They were fantastic! I appreciate the fact they came on a Sunday afternoon to clean up the water leak. Wow!

Thanks Mike for getting us in the direction for getting our house back. I have more peace of mind than before you came. God Bless!

It has been great working with Doug on this project. The damage to the property was severe, so there was a lot of work to be done. Things were communicated well & settled thoroughly. Prompt and professional with a very quick response rate. Thank you for the help!

Excellent communication, service, arrival on time. There were some spots on the carpet that I was not sure could be removed. The SERVPRO Pro's were able to take care of the problems!

Fantastic service, honest, courteous, thorough. David did a great job; above and beyond what was requested. He actually identified the problem and solved it!

SERVPRO is fantastic! They are fast and on time!

SERVPRO is always courteous, prompt, and hard working. We have been very satisfied with all the work that SERVPRO has done. I would certainly recommend you to anyone needing your services.

They took over and coordinated everything with our insurance agent. Excellent work by all workers.

Very courteous, professional and easy to work with. I was very surprised and elated how well the clean-up, restoration and final outcome was. Everyone involved was great to work with! Thanks so much.

Excellent! I wish working with all contractors was as easy as SERVPRO.

Excellent service from Mike. Mike was extremely friendly. Called every day to coordinate checking on the damage. Very quick and willing to save us money. Thank you so much. Highly recommended!

Good – professional. Very nice! Good work in a timely and clean manner. We are pleased! Thanks

Our carpets looked better than they have in a long time. Dave was able to get stains out that we never thought would come out. We can always count on Dave to know what to do. Thanks for helping us keep our facility looking great.

This SERVPRO Team is excellent – again. Kirk came through as always - top notch, excellent, prompt service.

Very professional and explained things very well.

The restoration crew with David was fantastic. They were knowledgeable and informative and had great communication in order to get our home cleaned up and dried out very quickly.

Professional, patient explained all procedures. We were really pleased with Connie and her crew! Connie’s professional but caring attitude is a plus for your company!

Very good, very quick and very easy to work with.

Extremely kind & efficient - made it less stressful.

Thank you so much for your excellent work! You provided far better service than a competitor when this happened four years ago.

They did a great job and prompt at getting us back up and running.

SERVPRO was very professional, quick and efficient. I am truly thankful everything went so quick and smoothly.

They were very helpful and kept us informed every step of the way. The group who completed our job was very helpful and courteous. They finished our job promptly and did a thorough job.

It was obvious that they were knowledgeable and professional. Everything from the first phone call through final clean up was done with the upmost professionalism, promptness, and attention to detail and my concerns and specifications. Thank you.

The SERVPRO staff addressed our concerns with understanding and helpful suggestions. We are happy with the work that was done.

This project was a mess for us, but your team made it as easy as possible.

We were in New York City at the time we needed your service. Our neighbor was dealing with your personnel and was very impressed with the work and communication.

SERVPRO’s staff was efficient, always very helpful and considerate. Thanks to all the SERVPRO staff for your help and professional knowledge. The service you provided me was truly appreciated.

The people were very professional but yet very considerate - was not afraid to ask questions, always got answers, always had time to talk to us.

They took care of everything which removed the stress for us.

The crew was very kind, courteous, thorough, and very professional - great guys. Thanks for a great job!

I was very impressed with the SERVPRO staff that entered our home and would gladly have them back for cleaning/restoration. Thank you!

Very impressed with the work, and how neatly it was done.

Fast service, arrived ready to work and showed professionalism. Thanks for the great work and speedy service.